Frequently asked
Everything about sizing, condition, shipping, returns and authenticity.
Yes. Construction, hardware, labels and stitching are checked against period references before anything is listed, and the era, maker and origin that we can defend are published on the piece. If we cannot authenticate a piece, we do not sell it.
Ignore the label. Every listing carries four flat measurements taken by hand, and you compare those with a garment you already own. Our measurement guide explains exactly where each number is taken.
Grades run from 8.5 to 9.9 on a ten-point matrix. Anything under 8.5 never enters the archive. Repairs, fade, pulls and patina are all disclosed in writing and photographed.
Orders are dispatched from Pennsylvania and New York within one business day, fully insured and tracked. Shipping is complimentary on US orders over $50.
Yes — 14 days from delivery, provided the piece is unworn and its tags are still attached. Return shipping is covered on faulty or misdescribed pieces.
Pieces in your bag are reserved for 60 minutes. Because nearly everything is one of one, we cannot hold items beyond that without a deposit — write to the concierge if you need longer.
Every piece is treated with a museum-grade ozone mist to eliminate odours naturally, then hand-finished and pressed. Delicate silks and structured tailoring are cleaned by specialists.
That is what the concierge is for. Send a brief with the era, maker, size and budget and we will source it on commission.
All major cards and digital wallets through our encrypted checkout. We never store card details on our servers.
We currently ship within the United States. International shipping is coming — join the access list and we will tell you the moment your region opens.